Support Desk

iGUIDE Portal 41

• Changing Email or Password on the iGUIDE Portal
• Firmware, software, manuals, videos and marketing materials
• Issues with images uploaded to the portal
• Creating a private iGUIDE View
• Using the Offline iGUIDE on a Phone or Tablet

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Stitch Software 8

• Merging Projects; Adding Rooms and Floors
• User Panos and Points of Interest
• Turning Panos On and Off
• How to use Stitch: The Workflow
• Editing Panoramas Outside of Stitch (Photoshop/Lightroom)

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Camera and Survey App 9

• IMS-5 HDR and Choosing Optimal Bracketing
• WiFi Connectivity Issues
• USB Flash Drives
• Auto Exposure and Auto White Balance
• Updating IMS-5 Firmware

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Floor Plans and Square Footage 7

• Defending iGUIDE Measurements
• Exterior Area Calculation
• Floor Plan Explanation
• Finished and Unfinished Spaces
• Question about room dimensions and floor areas

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