Support Desk

iGUIDE Portal 42

• Changing Email or Password on the iGUIDE Portal
• Firmware, software, manuals, videos and marketing materials
• Issues with images uploaded to the portal
• Creating a private iGUIDE View
• Using the Offline iGUIDE on a Phone or Tablet

See all 42 articles

Stitch Software 8

• Merging Projects; Adding Rooms and Floors
• User Panos and Points of Interest
• Turning Panos On and Off
• How to use Stitch: The Workflow
• Editing Panoramas Outside of Stitch (Photoshop/Lightroom)

See all 8 articles

Camera and Survey App 9

• IMS-5 HDR and Choosing Optimal Bracketing
• WiFi Connectivity Issues
• USB Flash Drives
• Auto Exposure and Auto White Balance
• Updating IMS-5 Firmware

See all 9 articles

Floor Plans and Square Footage 7

• Defending iGUIDE Measurements
• Exterior Area Calculation
• Floor Plan Explanation
• Finished and Unfinished Spaces
• Question about room dimensions and floor areas

See all 7 articles