This article provides information on how iGUIDE Analytics are managed.

  1. We do not send weekly Analytics emails for iGUIDEs that are less than two days old. That means weekly Analytics emails are not sent for iGUIDEs drafted on Saturdays. 

  1. Reports automatically sent on Monday by the Portal, the title will say "Last 7 days" as it uses the last 7 days worth of Data. For Analytics report sent manually from the Portal, this title will say "This week" and it displays the included date range.

  1. Visits that are not long enough to load the iGUIDE Viewer are not counted. For example, if a user clicks the link on Facebook and then closes the iGUIDE page almost immediately, the visit is not counted. 

  1. Some browser extensions (e.g. AdBlockers) behave very aggressively and may block the requests the iGUIDE Viewer makes to report session details.

  2. iGUIDE Analytics emails get sent out between 1 & 6 am EDT (Eastern Daylight Time) every Monday. This schedule cannot be changed. However, you have the option of doing it manually at any other time for an individual iGUIDE.

  3. Additional information is available on our website HERE